Voice Mail

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We understand that your Voice Mail is about more than just sending and retrieving messages. It is about staying connected to what is important at all times – even when you or the people you are calling are not available. 

Setup And Retrieval

You must set up your mailbox the first time you use your U.S. Cellular® Voice Mail.

1. Access your mailbox by dialing your 10-digit wireless phone number + SEND
2. If calling from your mobile phone, you will be taken directly into the initialization dialog. If calling from an alternate phone, press * to interrupt your greeting and use 9999 as your initial access key
3. Follow these prompts to set up your mailbox:
   1. Choose English or Spanish as your language preference
   2. Set up your 4-10 digit password
   3. Record your voice signature
   4. Record or select your greeting
4. Start using your mailbox

Choosing A Secured PasswordTo protect your privacy, the new Voice Mail system doesn't allow "easy-to-guess" passwords, including repeating digits (3333), consecutive digits (1234 or 4321) or ascending or descending even/odd numbers (2468 or 7531). Your choice of a unique password will be an important step in protecting your Voice Mail service.


Retrieve And Listen To MessagesPlease note: Normal airtime charges apply when calling from your wireless phone.

Accessing Your Voice Mailbox From Your Wireless Phone

1. Dial your 10-digit wireless phone number + SEND
2. Follow the prompts to enter your password or start using your mailbox

Accessing Your Voice Mailbox From Any Other Phone

1. Dial your wireless number
2. During greeting, Press * and enter your password when prompted

Listening To Your MessagesUpon entering your mailbox your new messages will play automatically followed by your skipped and then saved messages. You can change the automatic playback message preference through your personal options.

Listen to message (from the main menu)

• Press 1 (see Playback Commands)
• Press # or just hang up to End/exit