Proudly serving our community since 1996
We are a "people-first" company, continuously looking for ways to help others become better, faster, and stronger. Whether it is through a creative wireless solution, a friendly conversation, donation or just a smile–
We strive to bring light to every situation that finds us.
In 1996, the first mkCellular "office" was simply the trunk of a car owned by our Founder, Mark Erdmann. Mark sold phones directly to local businesses and going to people's homes by appointment. In 2001, he opened our first 100 sq. ft store across from Walgreens in Fort Atkinson. A few years later, we relocated to a 1,300 sq. ft space, where we operated from until mid-2014. Today, our 5,000 sq. ft flagship store is located at 730 Madison Ave. We continue to grow and today, operate 8 stores with a staff of 40+ in the following communities: Fort Atkinson, Jefferson, Elkhorn, Lake Mills, Watertown, Oconomowoc, Columbus, and Lake Geneva. Additional stores are planned.
We host Device Workshops, which are free seminars for individuals and businesses to learn the basics of a new smartphone and tips to maximize the value and utility of wireless devices. These workshops are open to anyone who registers, even if you are not a current mkCellular customer.
"This is a fast-paced and dynamic environment with products and services constantly changing. There is a lot of diversity in retail and business clients. We are proud to represent the strongest 4G LTE cellular network in WI."
mkCellular Senior Leadership includes our VP of Sales, Kory Knickrehm, who sits at the helm of all administrative functions within the company, ensuring ethical and moral long term profitability, as well as the implementation and execution of strategic plans. Mike Ehlers, VP of Operations, is responsible for planning, developing and improving the operations strategy within the company to achieve maximum productivity and efficiency. Tommy Kempfer, our Area Sales manager, oversees the wellbeing and performance of our retail locations. Joe Fredrick, Director of Marketing, is responsible for orchestrating all mkCellular marketing efforts and managing our social presence and recognition online.
Our retail associates rotate different stores during training for a well-rounded perspective. Our focus is on good customer service, helping and educating customers with the constant availability of new wireless devices and services. Our large base of our retail and business customers have been doing business with mkCellular for 15+ years.
"We strive to do the right thing for the right reason for our customers and staff at all times."
We believe it is important for businesses to positively impact communities, so we support the local chambers and welcome opportunities to participate in positive community events. We are committed to building partnerships with businesses and organizations that help make communities a better place to live and work. We believe doing the right things for the right reasons encourages ethical standards of behavior in all activities.
With every customer, we help to maximize their U.S. Cellular® service by identifying needs, delivering solutions and putting the interests of others before our own. We deliver all services with ethics, integrity and biblical values.
Our Operational Values
The founders of mkCellular, have built the foundation of their business on Christian faith. The values and morals instilled within the organization come from a firm belief that "doing the right things, for the right reasons" isn't just a way of doing business, but a way to honor and serve the Lord.
Chief Financial Officer
Vice President of Sales
Vice President of Operations
Area Sales Manager
Director of Marketing & Social Media
Vice President of Multichannel Insights